Course Outline

Course name: Outlook Essentials & Beyond 2003

Price: $299.00 (Includes GST)

Duration: 1 day

Summary

This course covers the basics of using Microsoft Outlook. As well as looking at the most common aspects of e-mailing, scheduling and management within Outlook, participants will also be taken through the important options and preferences. These allow users to customise their Outlook features so that the software works for them.

Register for this course

Course start date	Course end date	Location	Mode	Info/register
Thu, 26/08/2010	Thu, 26/08/2010	Balcatta (Rm 2)	Day	Info/register
Fri, 29/10/2010	Fri, 29/10/2010	Balcatta (Rm 2)	Day	Info/register

Volume discounts
1 place only - no discount 2 places 5% discount 3 places 10% discount Over 3 places 20% discount

Course Outcomes:

By the end of your learning, you will be able to:

Describe the Outlook screen and how it works
Set up options and address books, ready for use
Send, receive, reply and forward e-mail
Use To, cc and bcc correctly in e-mails
Send e-mail attachments using shortcuts
View e-mail efficiently (in groups, highlighted, etc)
Manage e-mail (move, copy, create subfolders, etc)
Use ‘Rules Wizard’ to automatically manage e-mail
Use the Calendar (appointments, formatting, etc)
Manage meetings and invite others
Create and assign tasks and notes
Use the Journal and track information for contacts
State options for backing up and archiving data